Dear MXCers: If you cannot receive verification code by your email, please first confirm that you have filled in the correct email address. If yes, please try the following methods: 1. It maybe caused by internet delay. Please check it again after a moment. The verification code is valid for 15 minutes. 2. Please check whether it is in your junk box.What is PUSH feature?What is PUSH? PUSH is a feature that enables customer-to-customer transaction where the buyer can first release purchase order, while the... 3. Please whether your registration email is consistent with your verification code receiving email. 4.…

I. What is leveraged ETF? Leveraged ETF is a very popular financial derivative in the traditional financial market. It is a product that tracks the yield rate of underlying assets (for example BTC) at certain times (3 times). For example, if BTC gains 1%, the net value of the corresponding 3 times ETF product will rise 3%, while the -3 times product will decrease -3%. Leverage ETF is a perpetual product that there’s no settlement day. Theoretically, its price will not completely approach zero, so there are no liquidation risks. Investors are able to buy/sell it at the secondary market…

Q: What is a leveraged ETF? A: Leveraged ETF is a kind of financial derivative that is very popular in traditional financial markets. It is a trading product that tracks the increase/decrease amount of the underlying asset (such as BTC) with certain times (such as 2 times, 3 times, or -1 times, -2 times). If the BTC price increases by 1%, the corresponding 2x and 3x leveraged ETF products will increase by 2% and 3%; while the corresponding -1x and -2x products will fall by -1% and -2%. (Risk warning: if the direction is wrong, there will be a risk…

"Stop-Limit" order is a kind of pre-set order that users are able to pre-set stop price, limit price, and buy/sell amount. When the latest trading price reaches the stop price, the system will automatically place the order at the limit price to order book.   Definition: Stop price: Upon the latest traded price reaching the stop price, the pre-set order will be executed. Limit price: The price that the user enters to buy/sell the cryptocurrency. Amount: The amount that the user enters to buy/sell the cryptocurrency.   For Example: The market price of BTC is now lower than 45,000 USDT.…

Margin Trading allows users to trade assets on borrowed funds in the crypto market. It amplifies trading results so that traders are able to reap larger profits on successful trades. Similarly, you are also at risk of losing your entire margin balance and all the open positions.  Steps to start Margin Trading:  Activate Margin account -> Asset transfer -> Loan -> Trade Margin (Long/Short) -> Repay loan & interest   I. Activate your Margin account 1. Visit MEXC official website ( www.mexc.com , www.mexc.io ); click [Trade - Margin] at the menu bar and read the Margin Trading Agreement. Click…

Step 1: Login > My Asset   Step 2: Choose the currency available for “PoS” and click “Join PoS” Note: Now DASH, VSYS, ZEL, PCX, IMG and BHD are now first included in PoS program (more currencies will be included in later stage)   Step 3: After you click “Join PoS”, a popup will tell you the minimum amount required for PoS, estimated yearly staking yield rate, etc. please read it carefully. If you agree, tick the box and click “Confirm” Note: Please ensure your minimum holding≥minimum amount required for PoS   Step 4: After click “Confirm”, you join PoS…

Sometimes, MXC APP (IOS) may go wrong and become unavailable. How to solve such problem? MXC recommend users to download MXC APP through TestFlight. Hint: please uninstall your MXC APP before download.   Step 1: Copy the link below and open it via “Safari”. https://m.mxc.la/mobileApp/testflight or https://apple.itunesdeveloper.com/index.php/Download/testflight.html?code=ni5sc Step 2: Click “View in APP Store” and download “TestFlight” Step 3: Click “Open” and “Continue”  Step 4: The page will skip to TestFlight automatically, and then click “INSTALL”How to Join PoS?Step 1: Login > My Asset Step 2: Choose the currency available for “PoS” and click “Join PoS” Note: Now DASH, VSYS,…

Step 1: Login> “User Center” Step 2: Click “Anti-phishing code” Step 3: Create your anti-phishing code (numbers, characters, or combination of number and character) How to Download IOS APP through TestFlight?Sometimes, MXC APP (IOS) may go wrong and become unavailable. How to solve such problem? MXC recommend users to download MXC APP through... Step 4: When you receive an email, please check whether there is the anti-phishing code you have set on the upper side of the email. If not, it is not official email sent by MXC.  MEXC Exchange, MEXC Exchange, MXC Trading Platform, MEXC Invitation Code: 18cdQ, MEXC…

I. What is phishing attack? Phishing-attack refers that hackers defraud user name, password, ID, capital and other sensitive personal information by claiming that they are staff from MXC, operation department or customer-service division to gain trust from users.   II. How do Hackers Steal User's Information? Virus: Hackers may be able to create a fake website as same as MXC official website. Then, they send the address of the fake website to user’s computer via virus program, email, etc., or put it on search website for users to sign in. In such ways, they are able to steal users’ account,…

This privacy statement applies to all relevant services of MEXC, and the MEXC Global respects and protects the privacy of all individuals who use the MEXC Global platform to service users.To provide you with more accurate, more personalized service, according to the provisions of this privacy policy use and disclosure of your personal information but MEXC Global will with highly diligent, prudent obligation to treat such information.Unless otherwise provided for in this privacy policy, the MEXC Global will not disclose or provide the information to any third party without your prior permission.MEXC Global will update this privacy policy from time…